How the leader of the logistics market of Ukraine reduced the level of road accidents by almost a third

The project involves the development and implementation of a road safety system in accordance with the international standard ISO 39000
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Service
International certification
Service: International certification
Results
decrease in
overall accident rate, with an increase in the number of trucks for freight by 57%
26%
40%
decrease in
the number of road accidents compared to the previous period

decrease in the death toll

27%
decrease in the number of victims
50%
Context
In April 2018, the leader of the express delivery market, Nova Poshta, received funding from the European Bank for Reconstruction and Development (EBRD) in the amount of 9.5 million euros for the construction of an innovative recycling terminal in Khmelnytsky. Within a year, in May 2019, the terminal equipped with an automated sorting belt was operating at full capacity.

When concluding the agreement with the EBRD, Nova Poshta undertook a number of commitments, including environmental and social ones, one of the commitments was the implementation of a road safety system, which was accompanied by our company.

Our approach
The project consisted of 4 stages:
The project consisted of 4 stages:
1
planning the system of road safety
2
implementing reactive measures of road safety management
3
implementing proactive and prognostic measures of road safety management
4
providing road safety system
1 planning the system of road safety

2 implementing reactive measures of road safety management 

3 implementing proactive and prognostic measures of road safety management 

4 providing road safety system 
The main goal of this program was to increase the efficiency of the existing safety system for the company's employees, as well as to reduce the number of accidents, downtime and repairs. The project started in March 2019 and during the year, the company reduced the accident rate by 26%, while the number of the company's cars increased by 57% due to production needs.
How did the company manage to reach this goal?
Step one
First of all, Nova Poshta has established a Road Safety Service, which constantly cooperates with the driver's staff and monitors the operation of vehicles. Also, the system of official investigations of road accidents involving Nova Poshta vehicles was improved. In addition, in-house trainers appeared to train drivers to drive safely. These are Nova Poshta specialists who have previously been trained in external companies and received a certificate with permission to train drivers. The trainings consist of two parts - theory and practice. Drivers are first reminded of the basic rules of road safety, and then the checklist tests the necessary practical skills and provides recommendations for improving skills.
First of all, Nova Poshta has established a Road Safety Service, which constantly cooperates with the driver's staff and monitors the operation of vehicles. Also, the system of official investigations of road accidents involving Nova Poshta vehicles was improved. In addition, in-house trainers appeared to train drivers to drive safely. These are Nova Poshta specialists who have previously been trained in external companies and received a certificate with permission to train drivers. The trainings consist of two parts - theory and practice. Drivers are first reminded of the basic rules of road safety, and then the checklist tests the necessary practical skills and provides recommendations for improving skills.
Step two
The company began to conduct systematic work on questionnaires and taking tests with traffic rules during admission to work as a driver. The state of health of drivers is also important in reducing the accident rate. That is why 16 medical offices were opened in Nova Poshta, where pre-trip and post-trip medical control of drivers' condition is carried out.
The company began to conduct systematic work on questionnaires and taking tests with traffic rules during admission to work as a driver. The state of health of drivers is also important in reducing the accident rate. That is why 16 medical offices were opened in Nova Poshta, where pre-trip and post-trip medical control of drivers' condition is carried out.
Step three
The company has developed a policy in the field of BDR and has set the following strategic goals: no mortality and injuries, reduction of accidents, saving lives and health of employees. Thus, Nova Poshta strives to achieve SDG №3 - ensuring a healthy lifestyle and promoting well-being.
The company has developed a policy in the field of BDR and has set the following strategic goals: no mortality and injuries, reduction of accidents, saving lives and health of employees. Thus, Nova Poshta strives to achieve SDG №3 - ensuring a healthy lifestyle and promoting well-being.
Step four
The whole process of implementing the management system was done in accordance with the detailed roadmap formed by AV Group, which contained step-by-step steps with explanations, those responsible for implementation and clear deadlines. Regular monthly and quarterly reporting, as well as regular meetings with road safety staff and top management, played an important role in monitoring progress. The company has constantly received support in organizational, administrative matters, as well as in the legal framework and methodology for performing new tasks.
The whole process of implementing the management system was done in accordance with the detailed roadmap formed by AV Group, which contained step-by-step steps with explanations, those responsible for implementation and clear deadlines. Regular monthly and quarterly reporting, as well as regular meetings with road safety staff and top management, played an important role in monitoring progress. The company has constantly received support in organizational, administrative matters, as well as in the legal framework and methodology for performing new tasks.
In 2019, the company successfully passed the Supervisory Audit according to the OHSAS 18001: 2007 Standard (Health and Safety Management System) and the next step is to obtain a certificate of compliance with the requirements of ISO 39001 (Road Safety Management System), which is issued by independent conformity assessment bodies based on the results of a successful external audit.
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